Updated Articles

Go Paperless *NEW Options!*

Last Updated: 09/17/2025
How to Enroll

Last Updated: 09/16/2025 in Go Paperless *NEW Options!*

You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to Escrow statements plus other routine servicing communications, check the Email box and...
Accessing Statements Online

Last Updated: 09/16/2025 in Go Paperless *NEW Options!*

Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
E-Delivery Options

Last Updated: 09/16/2025 in Go Paperless *NEW Options!*

Electronic delivery is available for the following communications: Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions. Year-end statements Depending on your loan/accoun...
Intro

Last Updated: 09/16/2025 in Go Paperless *NEW Options!*

Prefer to be paperless? Enroll for our convenient e-delivery services to receive certain statements and communications electronically instead of by mail! You'll trade paper clutter and waste for easy email notifications you can access anytime, a...
User Terms

Last Updated: 01/15/2025 in Disclosures -- Accessible to customers

Subservicing Notice: Cornerstone Servicing, a division of Cornerstone Capital Bank, SSB, has an agreement with to provide the day-to-day servicing of your loan. These terms apply to your use of the Cornerstone Capital Bank, SS...
Contact Us

Last Updated: 01/07/2025
Year-End Statements

Last Updated: 10/02/2025
Who to Contact

Last Updated: 10/02/2025 in Year-End Statements

I have other questions about year-end tax statements. Whom should I contact? If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1-800-829-1040, or visit IRS.gov...
Escrow Statement FAQs

Last Updated: 10/02/2025